01About these terms
These Terms of Service ("Terms") are an agreement between you and hashnine ("hashnine", "we", "us") covering your use of zen.hashnine.net, your account, and any scripts you buy from us. By creating an account or making a purchase, you agree to these Terms. If you don't agree, please don't use the site.
You must be at least 13 years old to use hashnine. If you're under the age of majority where you live, a parent or guardian must agree to these Terms and make any purchase on your behalf.
02Your account
How we handle your information is explained in our Privacy Policy. You need an account to buy and download scripts. You can sign up with an email and password or with Discord. You're responsible for keeping your login details safe and for everything that happens under your account. Tell us right away if you think someone else has accessed it.
Please give accurate information, including your Cronus Zen serial number. Scripts are built for the serial you save, and we can't guarantee a script will work on a different device.
03What you're buying
hashnine sells digital gamepack scripts (.gpc files) for the Cronus Zen, a third-party controller adapter made and sold by Collective Minds. You'll need your own Cronus Zen and the Zen Studio software to use them. We don't sell or ship hardware.
After you pay, your scripts appear in your dashboard. Each build is prepared for, and locked to, the Zen serial number saved on your account. Preparing a build can take a short time after purchase.
Updates for the games a script supports are included at no extra cost while your subscription is active and for as long as we support that game. We may change, improve, or retire features, and we may stop supporting a game, for example when a game is discontinued or changes in a way that makes a script impractical to maintain.
04Your license
Your use of each script is also governed by our End User License Agreement. When you buy a script, we grant you a personal, non-exclusive, non-transferable license to use it on the Cronus Zen device registered to your account. You're buying a license to use the script, not the script itself. We keep all rights to our scripts, code, branding, and site content.
You may not:
- share, resell, sublicense, upload, or distribute any script or download link;
- decompile, modify, or repackage a script and present it as your own;
- try to remove or get around the device lock or any other protection;
- share your account or let other people download through it.
05Payments
Prices are shown on the store in US dollars and may change at any time; a change won't affect an order you've already paid for. Payments are handled by a third-party payment processor, and we never see or store your full card details. Any taxes are added at checkout where required.
Scripts are billed monthly and renew automatically until you cancel. The renewal terms are shown at checkout, and you can cancel before the next billing date to stop future charges. Promo codes have no cash value, can't be combined unless stated, and may expire without notice.
06Refunds
All sales are final and we don't offer refunds, including subscription renewals. Our scripts are digital, downloadable products that are delivered instantly and locked to your device. Full details are in our Refund Policy.
Scripts are sold as monthly subscriptions. While your subscription is active, your scripts stay unlocked in your dashboard, you can re-download them at any time, and updates are included. You can cancel at any time to stop future charges and keep access until the end of the period you've paid for. If you're ever charged twice for the same order, or you paid and never received access, contact us and we'll correct it.
Opening a chargeback without contacting us first may lead to your account being suspended while it's resolved. Nothing here limits any rights you have under the law where you live.
07Games & third parties
hashnine is independent and isn't affiliated with, endorsed by, or sponsored by Collective Minds, Sony, Microsoft, 2K, Activision, Epic Games, EA, or any other game publisher or platform. All game names and logos belong to their owners and are used only to say which games a script supports.
Every game and platform has its own terms of use. It's your responsibility to read them and decide how and where you use our scripts. We're not responsible for any action a game publisher or platform takes on your account, including warnings, suspensions, or bans.
08Acceptable use
Don't use hashnine or our scripts to break the law, harass other players, or interfere with the site. Don't attack, scrape, or overload our services, try to access accounts or data that aren't yours, or use the site to send spam or malware.
09Accessibility program
We offer free access to our scripts for players with disabilities. Requests go through our Discord, and approval is at our discretion. Access granted through the program is covered by these Terms, including the license limits above.
10Disclaimers
We work hard to keep our scripts working well, but they're provided "as is" and "as available". Game updates, console firmware, and Zen firmware can change how a script behaves. To the fullest extent allowed by law, we make no warranties of any kind, whether express or implied, including that a script will be error-free, uninterrupted, or produce any particular in-game result.
11Limitation of liability
To the fullest extent allowed by law, hashnine won't be liable for any indirect, incidental, special, or consequential damages, or for any loss of game accounts, in-game items, progress, data, or profits, arising from your use of the site or our scripts. Our total liability for any claim is limited to the amount you paid us for the script the claim relates to in the 12 months before the claim.
12Termination
You can stop using hashnine at any time. We may suspend or close an account that breaks these Terms, for example by sharing or reselling scripts. If we close your account for a breach, your licenses end and you won't be entitled to a refund. The sections on licensing, disclaimers, and liability still apply after your account is closed.
13Changes to these terms
We may update these Terms from time to time. When we do, we'll change the date at the top of this page, and for significant changes we'll let you know on the site or in our Discord. If you keep using hashnine after an update, you accept the new Terms.
14Contact
Questions about these Terms, an order, or a refund? Reach our team through our Discord server and we'll get back to you as soon as we can.